January 06, 2010

How Exceptional Customer Service Can Be Your Competitive Edge

The start of a new year is such a great time to review your files and clean out old items. In doing so, I discovered two customer service articles that I wrote for an international moving industry magazine a few years ago.

They are just as relevant today, so I post them for your reading pleasure.

How Exceptional Customer Service Can Be Your Competitive Edge - Part 1:

Download Mobility customer service article 1

How Exceptional Customer Service Can Be Your Competitive Edge - Part 2:

Download Mobility customer service article 2

Jan 6, 2010 3:58:53 PM | Customer Service, Leadership, Training and Development

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